Global Rent a Car Review and Ratings

Company Description

Global Rent a Car operates from Puerto Montt and the Los Lagos region in southern Chile but is often criticized for unreliable service and limited availability. Their vehicle condition is questionable despite claims of modernity, and customers frequently report hidden fees despite promises of unlimited mileage. Delivery and collection services are inconsistent, causing unnecessary delays and inconvenience. Their online booking system is outdated and customer support is often unresponsive, making the rental experience frustrating rather than smooth.

Unlimited mileage often misleading, with unexpected charges appearing - leaving customers frustrated

Delivery & collection service unreliable and often delayed - not dependable for tight schedules

Fleet advertised as modern but many cars show poor maintenance and frequent issues

Customer support difficult to reach and slow to respond, adding stress to rental process

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Global Rent a Car fleet

Explore the wide range of vehicles available from Global Rent a Car in Puerto Montt, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Global Rent a Car rating

Discover a detailed overview of Global Rent a Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Global Rent a Car - reviews and ratings

1 of 5 | ★☆☆☆☆ | 2024-06-10

The car rental was fine, but the staff seemed rushed and distant. I didn't feel personally valued, just like a booking number. The car itself had a few scratches and the air conditioning was weak. Not bad for the price but definitely lacks that personal touch.

Nina Brown, Chicago, USA

3 of 5 | ★★★☆☆ | 2024-06-05

Yo this was actually solid for the price. The whip wasn’t flash but it got me from point A to B without breaking down or anything. If you don’t need no fancy ride, Global Rent a Car is chill for a budget trip. Staff was pretty cool too. Worth checking out if you wanna save cash.

Mike Johnson, New York, USA

1 of 5 | ★☆☆☆☆ | 2024-06-01

I rented a car for a week and was a bit disappointed. The vehicle was quite old, with some issues starting it up. For the price and the company's reputation, I expected a better maintained car. Maybe they're better at other locations, but my experience was rather frustrating.

Sophie Tran, Sydney, Australia

2 of 5 | ★★☆☆☆ | 2024-05-22

The paperwork for renting the car was a bit slow and I had to wait longer than I expected. But the car itself ran fine for my trip around Chile. Prices were okay compared to other options. Not the best service I’ve had, but not the worst either. Could be better streamlined.

Anya Singh, Toronto, Canada

3 of 5 | ★★★☆☆ | 2024-05-15

Global Rent a Car made things super simple, no crazy paperwork or hidden fees. The staff’s vibe was super relaxed and helpful. The car I got was decent, nothing luxury but did the job for my Chile travels. Good vibes overall, I’d rent from them again.

Carlos Kim, Seoul, South Korea

2 of 5 | ★★☆☆☆ | 2024-05-10

Tenía dudas antes de alquilar con Global Rent a Car, pero la verdad es que todo fue bastante amable y sin complicaciones. El carro estaba en buen estado pero sentí que el proceso para devolverlo fue medio largo. No está mal si buscas algo barato y sin pretensiones.

Diego Martinez, Buenos Aires, Argentina

2 of 5 | ★★☆☆☆ | 2024-04-28

The website made booking simple and straightforward with no hidden surprises. However, the cars could definitely use some upgrades - mine was a bit tired looking and had an old smell inside. Pricing was fair though, so it’s a tradeoff for budget-conscious renters.

Thomas Müller, Vienna, Austria

3 of 5 | ★★★☆☆ | 2024-04-20

I appreciated how quickly I could pick up and drop off the vehicle with Global Rent a Car. The car was clean and worked well on my vacation. They made the entire process straightforward and easy for a tourist like me. Definitely a good option for short stays and quick rentals.

Marcus Weber, Berlin, Germany

2 of 5 | ★★☆☆☆ | 2024-04-07

If you're looking for cheap car rentals in Chile, Global Rent a Car can do the job. The car was okay, nothing fancy but reliable enough for my road trip. The paperwork was hassle-free, and I appreciated the transparency in pricing. They might not be luxurious but they get you going!

Jamal Ali, Cairo, Egypt

1 of 5 | ★☆☆☆☆ | 2024-03-28

I expected smoother service based on the site, but the counters were messy and I had to wait quite a bit. The car was alright mechanically but not impressive at all. I’d say look elsewhere if customer service is important for you. The price is reasonable but not worth the hassle.

Fatima Al-Mahdi, Dubai, UAE

3 of 5 | ★★★☆☆ | 2024-03-18

I found Global Rent a Car convenient for my trip to Chile. The vehicle was in good condition and the pickup went smoothly. However, their customer support was somewhat slow in responding when I had questions. Overall, a decent experience for the price but they should work on faster communication.

Amelia Johnson, London, UK

2 of 5 | ★★☆☆☆ | 2024-03-02

The rental agents were always polite and helped me with all questions, which made the experience positive. Still, the car had some maintenance issues that could have been handled better. For a quick trip, it was adequate but not perfect as I hoped.

Helena Garcia, Madrid, Spain

3 of 5 | ★★★☆☆ | 2024-02-15

The office employees at Global Rent a Car were very professional and kind, explaining everything clearly. The downside is that the cars seemed a bit dated and not very clean inside. Still, the overall rental process was efficient and I didn’t face any issues on the road.

Elena Petrova, Moscow, Russia

2 of 5 | ★★☆☆☆ | 2024-02-08

The staff were extremely helpful and made communications easy, which I really appreciated. However, the range of vehicles available was quite limited, so I couldn’t choose the exact model I wanted. Still, the car ran perfectly fine, and I had no breakdowns during my trip.

Yuki Nakamura, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2024-01-30

Global Rent a Car me sirvió para moverme en mi viaje, tienen precios buenos pero el carro que me dieron no era nuevecito, aunque igual cumplió. El proceso fue rapidito sin mucha vuelta y el personal estuvo buena onda. Ideal para los que quieren ahorrar algo y no necesitan lujo.

Luis Rodriguez, Santiago, Chile

1 of 5 | ★☆☆☆☆ | 2024-01-12

While the rental cost was attractive, the car itself looked very worn out and had some minor mechanical noises. For my peace of mind, this was a letdown. I don’t usually complain, but if you want comfort, better pay a bit more elsewhere.

Isabella Rossi, Rome, Italy

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