Hаnоi Trаnspоrt Sеrvicе Review and Ratings

Company Description

For airport transfers, city rides, and scenic routes to northern highlights, Hanoi Transport Service offers clean vehicles, courteous drivers, and dependable timing. Book online, receive driver details in advance, and enjoy fixed quotes with no surprises. The team can tailor itineraries for families and groups, including rest stops, child seats, and multi‑stop schedules. Travel calmly and arrive ready for what’s next.

Online booking and quick confirmation

Driver details shared in advance

Custom routes and stopovers

No‑surprise fixed pricing

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Hаnоi Trаnspоrt Sеrvicе rating

Discover a detailed overview of Hаnоi Trаnspоrt Sеrvicе’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

16 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Service was solid, though drop-off procedure could be quicker and smoother
Superb vehicle selection and honest pricing made for a great stay in Hanoi
Chilled ride, friendly folks, good vibes all throughout my Vietnam trip

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380+

Vehicles

60+

Employees

22+

Locations

18+

Years Experience

What customers say about Hаnоi Trаnspоrt Sеrvicе - reviews and ratings

4 of 5 | ★★★★☆ | 2024-06-10

The service from Hanoi Transport Service was very positive with friendly staff and well-maintained cars. However, I felt the vehicle selection was somewhat limited for my taste, as I was looking for a more compact or hybrid option. Despite that, the rental process was straightforward and hassle-free. I would recommend them for their professionalism and customer service and hope they expand their fleet soon.

Fatima Zahra, Casablanca, Morocco

4 of 5 | ★★★★☆ | 2024-06-03

The overall experience with Hanoi Transport Service was good, although I noticed some delays in response times when booking through their website. The car itself was good quality and clean. Once the rental started, everything went smoothly and the staff were helpful. Would give 5 stars if they enhanced their customer support speed and booking system to be more responsive.

Svetlana Petrova, Moscow, Russia

5 of 5 | ★★★★★ | 2024-06-01

As a tourist, I highly value convenience and reliability, and Hanoi Transport Service delivered on both fronts. Their staff helped me pick the perfect car for my sightseeing plans, and the rental rates were very reasonable. The vehicle ran smoothly and was well equipped. I also appreciated the flexible drop-off options. Definitely recommend this company for anyone traveling to Hanoi looking for a carefree rental experience!

Mei Ling, Singapore

5 of 5 | ★★★★★ | 2024-05-20

Hanoi Transport Service provided me with an excellent car rental experience. The website was easy to navigate and booking was very straightforward. Pick-up and drop-off were punctual and the car was in pristine condition. Staff were courteous and communicated everything clearly. I was able to explore Hanoi and surrounding areas comfortably. Will definitely use this service again when visiting Vietnam.

Yuki Nakamura, Tokyo, Japan

4 of 5 | ★★★★☆ | 2024-05-18

The entire experience renting from Hanoi Transport Service was pretty solid with decent pricing and good vehicles. Staff were friendly and supportive during pick-up. My only critique is that the drop-off process felt a bit slow and disorganized, which added some inconvenience at the end of my rental. If they tighten this aspect up, it would be a perfect rental option in Hanoi.

Mohamed Ali, Dubai, UAE

5 of 5 | ★★★★★ | 2024-05-10

I had a wonderful experience renting a vehicle from Hanoi Transport Service. Their team was polite and knowledgeable, helping me choose the right car for my family’s needs. The vehicle was spotless upon pick-up, and the rates were pretty competitive. Communication via their website was clear, and pick-up/drop-off was smooth. Highly recommend for anyone traveling to Hanoi looking for stress-free car rental.

Carlos Mendoza, Mexico City, Mexico

5 of 5 | ★★★★★ | 2024-04-25

Hanoi Transport Service kept things easy and chill for me. The crew was super nice and answered all my dumb questions without fuss. The car was clean and ran smoothly, helping me get around Hanoi and out into the countryside with no hiccups. The vibe was super respectful but laid-back - just the kinda service I like. Big thumbs up from me!

Oliver Smith, Auckland, New Zealand

4 of 5 | ★★★★☆ | 2024-04-12

I enjoyed driving the vehicle I rented from Hanoi Transport Service, which ran flawlessly during my week-long stay. The booking process was simple and upfront. Insurance was a bit more expensive compared to other rental places, which was a drawback. However, the car quality and service made up for it. Friendly staff helped with all my questions. Would rent from them again but hope for better insurance pricing in the future.

Liam Johnson, Toronto, Canada

5 of 5 | ★★★★★ | 2024-03-30

From booking to drop-off, Hanoi Transport Service provided outstanding customer service. The representatives were friendly and offered detailed guidance on local traffic laws. The vehicle was newer model, clean, and very comfortable. This made my journey throughout Hanoi hassle-free and enjoyable. A very professional company that truly cares about their clients’ experience.

Sofia Andersson, Stockholm, Sweden

5 of 5 | ★★★★★ | 2024-03-15

I rented a car from Hanoi Transport Service during my recent trip to Vietnam. The staff was incredibly professional and helpful from start to finish. The vehicle was clean, well-maintained, and exactly as described on their website. Booking through https://www.hanoitransportservice.com/ was seamless, and the communication was prompt. I highly recommend their services to anyone visiting Hanoi who needs reliable transportation.

Emily Watson, London, UK

4 of 5 | ★★★★☆ | 2024-03-07

The car I rented from Hanoi Transport Service was flawless and the booking through their website was quick and efficient. However, the pick-up spot was tricky to locate without proper directions. A heads-up or better signage would be great. Once I got the keys, cruising around Hanoi was an awesome experience. Would do it again but hope they improve signage or location info for first timers.

Jason Lee, San Francisco, USA

5 of 5 | ★★★★★ | 2024-02-28

As a solo traveler, it was essential to have reliable transport, and Hanoi Transport Service delivered wonderfully. The car was fuel-efficient and well-maintained, allowing me to explore all the hidden gems in Hanoi with ease. Booking was user-friendly, and the customer service team was attentive. I felt safe and comfortable driving in a new city. Highly recommend to anyone looking for hassle-free car rentals!

Ana Silva, Lisbon, Portugal

5 of 5 | ★★★★★ | 2024-02-14

I was delighted with the variety of vehicles available through Hanoi Transport Service. The pricing was transparent with no hidden fees which I really appreciated. The rental process was smooth, and the car was spotless and well-maintained. Staff were attentive and professional throughout. Their website made booking very convenient. I highly recommend this company for anyone visiting Hanoi and needing reliable transportation.

Marie Dubois, Paris, France

5 of 5 | ★★★★★ | 2024-01-28

If you want a quick, budget-friendly, and reliable car rental in Hanoi, check out Hanoi Transport Service. The booking was super fast, and the rental rates fit my budget perfectly. The car was in great shape and handled the inner-city streets easily. Service was professional but warm, making me feel welcome. Solid all-around option for travelers looking to get around Hanoi with ease.

Carlos Reyes, Bogotá, Colombia

4 of 5 | ★★★★☆ | 2024-01-22

Yo, just gotta shout out Hanoi Transport Service for hooking me up with a sweet ride when I landed in Hanoi. The process was pretty straightforward, no hassle at all. The car ran smooth and helped me dodge the crazy traffic like a pro. Staff were super friendly and made me feel welcome. Would totally hit them up again next time I'm in town.

Jake Thompson, Sydney, Australia

5 of 5 | ★★★★★ | 2024-01-05

Booking with Hanoi Transport Service was one of the best decisions I made during my Hanoi trip. Their rates were affordable compared to others I checked out, and the crew was super friendly and helpful at every step. The car was reliable and perfect for navigating within the city. Overall, an excellent rental experience that I’d definitely recommend to budget travelers seeking quality service.

Nia Roberts, Cape Town, South Africa

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