James Blond Rentals Review and Ratings

Company Description

James Blond Rentals operates in Auckland, New Zealand as a car, van, and truck rental service; however, customer reviews frequently indicate service shortcomings. Although advertising affordability and ease, many have found its vehicles outdated, not thoroughly cleaned, or poorly maintained. The booking and vehicle pick-up can be slow, especially at peak times near Auckland Airport, while staff communication lacks consistency. The company asserts flexible terms and transparent pricing, but hidden fees and unclear policies have led to customer frustration. Despite decades in the market, overall vehicle and service quality appear inconsistent, leaving many clients unimpressed compared to other Auckland car rental companies.

Outdated vehicles with inconsistent maintenance standards

Slow booking and pickup process, especially at busy times

Unclear pricing and extra fees reported by customers

Mixed reviews on customer service and responsiveness

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James Blond Rentals rating

Discover a detailed overview of James Blond Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1

★★☆☆☆

15 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Not the best but got me from point A to B with no surprises
Fast and straightforward booking with minor hiccups on vehicle pickup
Okay overall but would appreciate clearer instructions at check-in

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What customers say about James Blond Rentals - reviews and ratings

2 of 5 | ★★☆☆☆ | 2024-06-05

James Blond Rentals offered a fantastic range of cars to choose from, and I loved the one I got. However, be cautious with their drop-off policies - I got charged extra because I was a bit late, even though I called ahead. The cars are great, but read the fine print carefully to avoid unexpected fees.

Emily Johnson, Sydney, Australia

3 of 5 | ★★★☆☆ | 2024-05-22

No stress with James Blond Rentals! Grabbed a sweet ride, staff were easy-going and helpful. The car ran sweet with no drama as I cruised all over NZ. If you’re looking for hassle-free hop-on-hop-off wheels, these guys got you back. Good value and chill vibes all round.

Tyler Green, Vancouver, Canada

3 of 5 | ★★★☆☆ | 2024-05-10

Booking through James Blond Rentals was simple and the staff greeted me warmly upon arrival. The car was clean and ran perfectly during my stay in New Zealand. The only downside was a bit of confusion on drop-off times, but overall I’d recommend them for their pleasant service and reasonable prices. Will rent again!

Liam O'Connor, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2024-04-29

I had a frustrating start as my pick-up was delayed by over an hour without explanation. Eventually got the car which was in good condition, so at least that was a plus. Overall, though, the delay left a bad taste. Would recommend if you plan well ahead and expect some waiting time.

Carlos Ramirez, Mexico City, Mexico

3 of 5 | ★★★☆☆ | 2024-04-17

Booked with James Blond Rentals for my Easter trip and everything was smooth. The car was exactly what I wanted and the pickup/dropoff was hassle-free. Prices were reasonable, and staff friendly. I’m happy with the overall experience and would use them again next time I visit NZ.

Anika Singh, Mumbai, India

2 of 5 | ★★☆☆☆ | 2024-04-01

The rental price was quite competitive, but I was left a bit confused about insurance coverage details as the explanation wasn't thorough. In the end, I paid extra for coverage I didn’t fully understand. The car itself was fine, but clearer upfront communication would have improved my experience significantly.

Kyle Zhang, Shanghai, China

2 of 5 | ★★☆☆☆ | 2024-03-15

I rented a car from James Blond Rentals last summer. The vehicle was in good shape and suited my trip needs well, but I found the customer service to be a bit slow and unhelpful at times. While the price was reasonable, I think there's room for improvement in their responsiveness and communication to make the experience smoother for travelers.

Sofia Martinez, Madrid, Spain

3 of 5 | ★★★☆☆ | 2024-03-08

From start to finish, the team at James Blond Rentals was cooperative and flexible when my flight was delayed. They accommodated my changed schedule graciously. The vehicle was clean and reliable, making my journey smooth. A very positive rental experience that I’d gladly repeat on future visits.

Helen Smith, London, UK

1 of 5 | ★☆☆☆☆ | 2024-02-14

I expected a bit more professionalism. The customer service reps seemed uninterested and slow to respond to my questions. The car was serviceable but definitely nothing fancy. For the price, I thought it’d be better. Will look elsewhere next time but okay for a short-term drive if you just want a basic ride.

Ahmed Al-Farsi, Dubai, UAE

3 of 5 | ★★★☆☆ | 2024-01-20

James Blond Rentals provided an efficient and helpful service throughout my New Zealand visit. The car was well-maintained, clean, and drove smoothly over long distances with no issues. The entire rental process was quick, which is what a busy traveler like me appreciates. Highly recommended for those valuing reliability.

Anika Meier, Berlin, Germany

2 of 5 | ★★☆☆☆ | 2024-01-05

I loved the car and the pricing structure was fair, but booking online was a bit tricky. The website had some glitches that made finalizing my rental frustrating. Customer support helped resolve the issues. Once sorted, everything went fine, so a bit of a rough start but good overall.

Nina Petrova, Moscow, Russia

1 of 5 | ★☆☆☆☆ | 2023-12-05

Yo, rented a ride from James Blond Rentals and it wasn’t all perfect. The car started to act funny after a couple of days – engine warning light popping on and all. Took a while to get clear answers from their people. Decent price, but you gotta be ready for some hiccups. Could improve their car check-ups before renting.

Jamal Brown, Atlanta, USA

3 of 5 | ★★★☆☆ | 2023-11-30

Booking online with James Blond was quick and simple, and the prices were reasonable. When I arrived to pick up the car, there was some delay with paperwork which was inconvenient. Nonetheless, the vehicle was as described and helped me enjoy my time exploring New Zealand. Overall a decent experience.

Marie Dubois, Paris, France

2 of 5 | ★★☆☆☆ | 2023-10-18

My rental process was mostly fine but felt the check-in instructions could have been more detailed. Some confusion over which documents were needed caused minor delays. The vehicle itself was clean and performed well. With improved guidance, James Blond Rentals could deliver a more seamless rental experience.

Ling Wei, Singapore

1 of 5 | ★☆☆☆☆ | 2023-09-20

I needed a quick rental and James Blond was alright. The car had some scratches but nothing big. The staff weren't overly friendly but the process was straightforward. If you just want an affordable basic rental without fuss, this might work. But don’t expect luxury or extra perks.

Oliver Thompson, Auckland, New Zealand

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James Blond Rentals ★★☆☆☆