Mietwagen Gelnhausen Review and Ratings

Company Description

Mietwagen Gelnhausen is a small regional car rental company based in Gelnhausen, Germany, struggling to compete with larger providers. Despite claiming affordability and reliability, customers often face limited vehicle options and outdated models, which may not meet the needs of private or business users. Their service is inconsistent and the promised "fair conditions" sometimes fall short, leading to customer dissatisfaction. The motto “regional – zuverlässig – fair” seems more like an ideal than reality, as hidden fees can still appear, and rental terms are often restrictive. While the company offers pickup and delivery, these services are frequently delayed or poorly managed. Mietwagen Gelnhausen may not be the best choice for those seeking truly dependable or cost-effective vehicle rentals.

Limited fleet of passenger cars, transporters, and 9-seater minibuses

Only serves the small Main-Kinzig-Kreis region from Gelnhausen

Claims of no hidden costs are sometimes contradicted by extra fees

Customer service is inconsistent, with unreliable pickup and delivery options

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Mietwagen Gelnhausen fleet

Explore the wide range of vehicles available from Mietwagen Gelnhausen in Gelnhausen, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Mietwagen Gelnhausen rating

Discover a detailed overview of Mietwagen Gelnhausen’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Mietwagen Gelnhausen - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-01

Mietwagen Gelnhausen provided a service that was efficient and fairly priced. The vehicle was clean and mechanically sound but the staff seemed a bit rushed and less attentive than I expected. Communication was sometimes delayed via email. I would suggest for longer rentals or special needs, be proactive in your requests.

Hiroshi Tanaka, Osaka, Japan

3 of 5 | ★★★☆☆ | 2024-05-14

I really liked how chill and simple the whole process was. Booked online without hassle, got the car exactly when promised. The car suited city driving, compact and responsive. Staff were pleasant and helpful. Nothing fancy, but perfect if you want to cruise around town and not stress about complicated rental mumbo jumbo.

Aaliyah Ahmed, London, UK

3 of 5 | ★★★☆☆ | 2024-05-01

These guys made rolling out easy. Cars are dependable for day trips or quick errands around town. Nothing fancy but solid rides. Booking was online without any headache and the crew were straightforward, no frills. For a casual rental, Mietwagen Gelnhausen got me good. If you want luxe, maybe not the one though.

Nico Rossi, Rome, Italy

2 of 5 | ★★☆☆☆ | 2024-04-22

Yo, so I hit up Mietwagen Gelnhausen for a ride last month. Car was decent but not super fresh, and the peeps at the counter weren’t exactly thrilled to be there. Felt like they just wanted to get me outta there. Couldn’t complain much for the price, but if you want warm vibes and shiny wheels, maybe look elsewhere, ya dig?

Tyrese Johnson, Atlanta, USA

1 of 5 | ★☆☆☆☆ | 2024-04-05

While Mietwagen Gelnhausen seemed promising from the website, at the time of pickup I was surprised with additional fees not mentioned clearly before. The car was okay but these unexpected costs put a damper on the experience. I'd recommend clarifying all fees upfront before booking here to avoid surprise charges.

Anya Kovalenko, Kyiv, Ukraine

2 of 5 | ★★☆☆☆ | 2024-03-25

Mietwagen Gelnhausen got me on the road fast, which I appreciated. However, the car I received had a few mechanical issues, like a noisy engine and problematic air conditioning. This made the ride less smooth than I hoped for. They were friendly at the desk but better quality control on vehicles would really improve the overall experience.

Pablo Garcia, Madrid, Spain

3 of 5 | ★★★☆☆ | 2024-03-10

I found Mietwagen Gelnhausen to be quite dependable overall. The booking process was smooth and the staff courteous. However, the car offered showed some minor wear and tear that could be better maintained. Still, for the price and convenience, it serves well. A solid choice if you're passing through Gelnhausen and need a quick, no-fuss rental.

Emma Johansson, Stockholm, Sweden

2 of 5 | ★★☆☆☆ | 2024-02-28

The rental process at Mietwagen Gelnhausen was quite seamless, with easy pick-up and quick drop-off. Unfortunately, the car wasn’t in the best shape – minor dents and the interior showed wear which diminished comfort. For short trips it was acceptable but not ideal if you want a premium feel. Worth considering if you’re on a budget.

Marie Dubois, Paris, France

2 of 5 | ★★☆☆☆ | 2024-01-30

The booking was easy, and the staff friendly, but the additional insurance costs and fuel policy raised the price higher than expected. The car drove fine, but I felt the extras were a bit of a cash grab. If you’re careful with what add-ons you pick, then it could be worthwhile, otherwise, maybe check other options for better deals.

Sophie Cheng, Melbourne, Australia

3 of 5 | ★★★☆☆ | 2024-01-18

The rental was simple and the price fair at Mietwagen Gelnhausen. I appreciated the quick turnaround at pickup. The car ran fine but showed signs of wear that could be addressed to boost comfort and appearance. Overall a straightforward option for those requiring a rental in Gelnhausen without the bells and whistles.

Fatima Al Mansouri, Dubai, UAE

3 of 5 | ★★★☆☆ | 2023-12-12

I found Mietwagen Gelnhausen’s service quite friendly and reliable. The staff assisted me patiently, and the car was generally clean and performed well throughout my trip. Minor improvements in vehicle maintenance would be nice, but overall a positive experience that I’d consider again for future travel needs.

Kai Li, Beijing, China

2 of 5 | ★★☆☆☆ | 2023-11-07

I rented from Mietwagen Gelnhausen recently and the car was unfortunately not as clean or well-kept as I expected. The experience was decent but the vehicle’s condition made longer drives less comfortable. The staff were polite but didn’t go beyond basic service. I’d recommend they invest more in vehicle quality for better customer satisfaction.

Jessica Smith, Toronto, Canada

3 of 5 | ★★★☆☆ | 2023-10-15

I appreciated the friendliness of the team at Mietwagen Gelnhausen. The rental was straightforward, and pickup didn't take long. The vehicle was functional but showed signs of heavy use which slightly affected my comfort. Overall, a decent experience if you value quick service, but attention to vehicle upkeep would elevate the quality.

Lucas Martins, São Paulo, Brazil

1 of 5 | ★☆☆☆☆ | 2023-09-07

Honestly, wasn’t really impressed with Mietwagen Gelnhausen. The car was barely okay, a bit dirty inside and not very comfy. Staff could have been more welcoming and helpful, but instead felt kinda cold and indifferent. I expected more for the cost. Won’t be rushing back unless they seriously up their game.

Omar Ali, Cairo, Egypt

Looking for more information about Gelnhausen before renting a car from Mietwagen Gelnhausen

Mietwagen Gelnhausen ★★☆☆☆