Panama Car Rentals Review and Ratings

Company Description

Panama Car Rentals is a small, family-run business located in Coronado that struggles to meet the needs of travellers, expats, retirees, and digital nomads. Their vehicle selection is limited and often outdated, making it difficult to find a reliable car for exploring Panama comfortably. The company claims to offer clear pricing and multilingual support, but hidden fees and poor communication in English, Spanish, and French frequently frustrate customers. Delivery and pick-up services are inconsistent, causing unnecessary delays and inconvenience. Despite attempts at transparency, outdated policies and mixed customer reviews suggest that this company often fails to provide a seamless rental experience.

Limited vehicle options that may not suit all travel needs

Multilingual support often inadequate or unavailable

Unreliable delivery and pick-up scheduling causing delays

Pricing lacks clarity with potential hidden fees

Small family-run operation with inconsistent customer service

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Panama Car Rentals rating

Discover a detailed overview of Panama Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.2

★★☆☆☆

9 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Customer support nice but car return took forever, kinda annoying
Decent rental but felt the insurance options were overly complicated
Good service overall but pricing could be more transparent

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What customers say about Panama Car Rentals - reviews and ratings

1 of 5 | ★☆☆☆☆ | 2024-06-03

Although the website appeared professional, when I arrived for pickup, the staff were unhelpful and dismissive. I had trouble getting clear answers about fuel policy and felt rushed during the contract signing. The car itself was okay, but the poor customer service left me with a bad impression. I expected better communication and support.

Yuki Tanaka, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2024-05-18

I rented a car from Panama Car Rentals during my trip to Panama City. The booking process was hassle-free and the staff was courteous. However, the vehicle had a few scratches and the air conditioning was weak, which was disappointing given the tropical climate. Despite this, the car ran smoothly and got me everywhere I needed.

Isabella Schmidt, Berlin, Germany

3 of 5 | ★★★☆☆ | 2024-04-23

This joint is solid! Booked last minute and they hooked me up quick. Car was tight and ran perfect, no cap. The homies at the counter were chill and made everything easy peasy. No ugly surprises with fees or anything – straight shooters. If you’re hitting Panama, these dudes got your back, fr fr.

Mike Johnson, Los Angeles, USA

3 of 5 | ★★★☆☆ | 2024-04-02

Panama Car Rentals offered me an affordable car rental option with a straightforward online booking system. The vehicle was clean and fuel efficient, perfect for exploring around. Customer service was helpful and they answered all my queries promptly. Overall, a good value experience that I would recommend to other travelers.

Liam O'Connor, Dublin, Ireland

3 of 5 | ★★★☆☆ | 2024-03-29

My experience with Panama Car Rentals was very smooth. The staff welcomed me warmly and helped me choose the right car for my family trip. The vehicle was clean and well-maintained. Returning the car was effortless too. I would recommend this company to anyone visiting Panama and looking for a stress-free rental experience.

Emily Johnson, Toronto, Canada

3 of 5 | ★★★☆☆ | 2024-02-11

Panama Car Rentals provided me with a decent car at short notice, and the pick-up was quick. I appreciated the friendly attitude of the staff. One downside was that I was surprised by a few additional fees that were not clearly stated upfront. Transparency in pricing would make the experience better for international travelers.

Raj Patel, Mumbai, India

2 of 5 | ★★☆☆☆ | 2024-01-28

I liked how the customer support team answered my calls and emails swiftly, which made picking the right car easy. However, when returning the vehicle, the process dragged on way too long due to some internal issues. While not the worst experience ever, it was a bit of a pain at the end of an otherwise fine rental.

Maya Singh, Delhi, India

1 of 5 | ★☆☆☆☆ | 2024-01-14

Even though I had a confirmed reservation days before my trip, I faced a long wait at the Panama Car Rentals office. The staff seemed overwhelmed and the vehicle was not ready on time. I expected better professionalism, especially considering it is a busy tourist destination. The car's overall condition was acceptable, but the delay was frustrating.

Carlos Mendes, Lisbon, Portugal

2 of 5 | ★★☆☆☆ | 2023-12-05

I enjoyed exploring Panama thanks to Panama Car Rentals. The car was in good shape, but I found the insurance process confusing with too many options and little explanation. It would be helpful if they offered clearer guidance to travelers unfamiliar with local policies. Aside from that, the pickup and drop-off were swift.

Sofia López, Buenos Aires, Argentina

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Panama Car Rentals ★★☆☆☆