Pilot Car Rental Costa Rica Review and Ratings

Company Description

Pilot Car Rental Costa Rica is a customer-focused, locally owned company based in Alajuela, servicing Juan Santamaría International Airport (SJO) and the Central Valley. We provide honest, personalized assistance with flexible working hours so you can get quotes and responses rapidly through Whatsapp or email. Our modern fleet covers compact cars, economical sedans, family vehicles, SUVs, and 4x4s designed for tough access roads (including Suzuki Jimny), plus 7+ passenger vans. We focus on transparent pricing with no hidden fees, tailored insurance options, and seasonal plus long-term rental rates. Contact us for quick quotes and recommendations to safely enjoy your Costa Rican drives.

- Modern fleet: compacts, sedans, SUVs, 4x4, 7+ passenger vans.

- Transparent pricing: no hidden fees; customizable insurance options.

- Airport service at SJO and pickups in Alajuela; fast WhatsApp +506-8513-1104 response.

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Pilot Car Rental Costa Rica rating

Discover a detailed overview of Pilot Car Rental Costa Rica’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.5

★★★★★

11 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Exceptional service with a smooth rental experience in Costa Rica
Pretty dope ride and no stress getting the keys, kudos to team!
Good overall experience but could improve communication speed

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What customers say about Pilot Car Rental Costa Rica - reviews and ratings

4 of 5 | ★★★★☆ | 2024-06-01

Yo, Pilot Car Rental hooked me up with a sweet ride for my trip. Picking up the car was quick and no drama at all. The whip ran smooth, perfect for cruising through Costa Rica’s wild streets. Friendly peeps and legit service, would totally do it again.

Jorge Ramirez, Mexico City, Mexico

4 of 5 | ★★★★☆ | 2024-05-22

This rental company hooked me up with a great ride without breaking the bank. The crew was super chill, helped me out with all the details, and the car ran smooth. Honestly, it felt like renting from a buddy. Definitely gonna rent from these guys again next time I'm here.

Carlos Hernandez, San José, Costa Rica

5 of 5 | ★★★★★ | 2024-04-05

From start to finish, Pilot Car Rental Costa Rica provided exceptional service. Their vehicle fleet was diverse and well-maintained, and the staff was friendly and responsive. I felt confident driving through various terrains thanks to their great recommendations. A+ experience.

David Brown, Toronto, Canada

5 of 5 | ★★★★★ | 2024-03-15

I had a fantastic experience with Pilot Car Rental Costa Rica. From booking to pickup, everything was seamless. The staff was professional and knowledgeable, ensuring I chose the perfect vehicle for my road trip. The car was clean and well-maintained, making my journey comfortable. Highly recommended for anyone visiting Costa Rica!

Emma Thompson, London, UK

5 of 5 | ★★★★★ | 2024-03-05

The team at Pilot Car Rental Costa Rica made renting a car something to smile about. Their friendly, informal approach combined with complete professionalism helped me feel at ease. The entire rental experience was smooth, and the car handled all terrains like a champ. Highly recommended for travelers.

Marie Dupont, Paris, France

4 of 5 | ★★★★☆ | 2024-02-28

The car was great and the rental terms were clear. However, I found responses to my inquiries a bit slow at times, which made planning a little tricky. Despite this, the staff was courteous and the vehicle performed well. Would rent again but hope for quicker communication next time.

Aiden Smith, Sydney, Australia

4 of 5 | ★★★★☆ | 2024-02-11

The rental process was straightforward and the team was very professional. My car was fine but a bit older and lacked some modern features. Still, it ran well throughout the trip, which was the most important thing. Would recommend for hassle-free travel in Costa Rica.

Nina Patel, Mumbai, India

5 of 5 | ★★★★★ | 2024-01-20

Renting from Pilot Car Rental was a breeze! The staff explained everything in detail, the paperwork was quick, and my car was ready right on time. I loved driving around Costa Rica in a clean, reliable vehicle. Good vibes all around!

Liam O'Connor, Dublin, Ireland

4 of 5 | ★★★★☆ | 2024-01-10

Pilot Car Rental Costa Rica offered a reliable car and a friendly, helpful team. The pickup and drop-off were timely and the vehicle made driving across Costa Rica comfortable. They paid close attention to my needs and ensured I had all the info required for a smooth trip. A dependable choice!

Kofi Mensah, Accra, Ghana

5 of 5 | ★★★★★ | 2023-12-18

I appreciated how thorough the staff was in briefing me on the car's features and local driving tips. The vehicle was immaculate and ran like a charm. This attention to detail gave me peace of mind so I could explore Costa Rica without worries. Excellent service overall.

Isabella Rossi, Rome, Italy

5 of 5 | ★★★★★ | 2023-11-30

Pilot Car Rental Costa Rica exceeded my expectations in terms of reliability and customer care. When I faced a minor issue during my trip, their support team was prompt and efficient. The vehicle was comfortable and suited the terrain perfectly. I will definitely consider them for future visits.

Sophie Müller, Berlin, Germany

Looking for more information about Alajuela before renting a car from Pilot Car Rental Costa Rica

Pilot Car Rental Costa Rica ★★★★★