Uniqfleet Car Rental Review and Ratings

Company Description

Uniqfleet Car Rental, based in Harare, Zimbabwe at 11 Oxford Avenue, Newlands, often struggles to meet expectations in a competitive vehicle hire market. Their fleet, which includes SUVs, sedans, and luxury cars, tends to lack consistency in quality and availability. Despite offering chauffeur services and airport transfers, customers frequently report delays and unclear communication. Rental durations range from short-term to long-term leasing, but inflexibility and poor responsiveness are common complaints. Booking options via online platforms, phone, or WhatsApp often result in confusion or delayed confirmations. Maintenance and cleanliness of vehicles are irregular, and coverage options like insurance and roadside assistance are limited and not always reliable. The office operates Monday - Saturday, 9:30 am - 5:30 pm, but support outside these hours is often unhelpful. Staff sometimes provide inconsistent advice, leaving clients uncertain about their vehicle choices for city or regional travel.

- Inconsistent vehicle quality and availability

- Frequent delays in chauffeur and transfer services

- Unresponsive customer support and confusing booking process

Uniqfleet's service to travellers and companies in Harare and nearby provinces often falls short of expectations due to poor punctuality, insufficient vehicle maintenance, and unclear rental policies. Their online booking system is complicated, and response times via phone or WhatsApp are slow, resulting in a frustrating rental experience. Contacting them in Harare might not guarantee a satisfactory personalized quote or assistance.

Rent a car from Uniqfleet Car Rental

Uniqfleet Car Rental fleet

Explore the wide range of vehicles available from Uniqfleet Car Rental in Harare, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Uniqfleet Car Rental rating

Discover a detailed overview of Uniqfleet Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Uniqfleet Car Rental - reviews and ratings

1 of 5 | ★☆☆☆☆ | 2024-06-10

I tried booking a vehicle via their website but had issues with confirmation. Customer support was slow to respond and I almost missed my trip. When the car eventually arrived, there were delays. The whole experience could have been much smoother with better communication.

Ahmed El-Sayed, Cairo, Egypt

3 of 5 | ★★★☆☆ | 2024-06-01

Booked a compact car through their website and the process was smooth as butter. No hidden charges, and I picked the car up within minutes of arriving. The GPS system in the vehicle was handy for exploring the city. Would definitely rent again when in UAE.

Ahmed Khan, Dubai, UAE

3 of 5 | ★★★☆☆ | 2024-05-20

I appreciated how polite and efficient the staff were at Uniqfleet. They explained everything clearly and offered flexible rental durations that suited my unusual plans. The vehicle was very clean and reliable. Would definitely use their service again in Japan or elsewhere.

Yuki Tanaka, Tokyo, Japan

1 of 5 | ★☆☆☆☆ | 2024-05-09

While Uniqfleet offers affordable rentals, the pick-up experience was frustrating. It took a long time to get the paperwork sorted, and there was some confusion about the vehicle assigned. I expected better efficiency from a reputed company. If they streamline the check-in, this would be a solid choice.

Maya Patel, London, UK

2 of 5 | ★★☆☆☆ | 2024-05-03

Car was decent and handled the trip well but when I returned the vehicle, the staff seemed a bit sloppy cleaning it afterward. I think the cleaning service could be improved to maintain the good first impression for customers who rent next.

Samuel Ojo, Lagos, Nigeria

3 of 5 | ★★★☆☆ | 2024-04-28

Rented from Uniqfleet for a quick trip up north. Pricing was fair, the car had no crazy issues, and pick-up was quick. Nothing fancy but it did the job well. Would use again if I’m just looking for a no stress, budget-friendly option.

Zoe Williams, Toronto, Canada

1 of 5 | ★☆☆☆☆ | 2024-04-12

Sadly, my vehicle was not cleaned properly when I arrived to collect it. There were crumbs on the seats and a strange odor inside. Also, there were minor dents that weren’t disclosed. This left a less than favorable impression of Uniqfleet’s attention to detail and quality control.

Sofia Rossi, Rome, Italy

2 of 5 | ★★☆☆☆ | 2024-03-30

I loved the car I rented from Uniqfleet - it was almost new and super comfy. However, the app they use for bookings kept glitching on me which caused confusion with pick-up times. Hopefully they fix those bugs soon, because the car quality itself was excellent.

Emma Johansson, Stockholm, Sweden

2 of 5 | ★★☆☆☆ | 2024-03-15

I used Uniqfleet Car Rental last month while visiting Berlin. The car itself was clean and drove well. However, I found their customer support a bit slow to respond when I had questions about the insurance policy. For the price paid, I expected quicker replies. Overall decent but room for improvement.

Lena Schröder, Berlin, Germany

2 of 5 | ★★☆☆☆ | 2024-03-08

The staff greeted me with a friendly smile and helped me pick a car quickly, but I was disappointed that there weren’t many models to choose from, especially none of the newer editions. For the price, I expected a bigger selection and more recent vehicles. Service was solid though.

Haruto Suzuki, Osaka, Japan

2 of 5 | ★★☆☆☆ | 2024-02-25

Uniqfleet offers a decent selection of cars and their service is prompt. Nevertheless, some of their vehicles show signs of wear and could benefit from better maintenance. Price-wise it’s reasonable, but they should invest more in keeping the fleet in top shape for a superior experience.

Nina Kowalska, Warsaw, Poland

2 of 5 | ★★☆☆☆ | 2024-02-18

The car was very comfortable and fuel efficient, which was a blessing on my cross-state trip. However, the overall rental price was a little steep compared to other companies I checked. I think Uniqfleet could reduce some fees to become more competitive, but quality was definitely there.

Emily Johnson, New York, USA

3 of 5 | ★★★☆☆ | 2024-01-22

Yo, I gotta say, renting from Uniqfleet was pretty smooth! The whip was clean, prices fair, and picking up the ride was no fuss. Perfect for cruisin’ around Sydney. Wish they had some cooler ride options, but it’s all good for the short term. Easy peasy rental, dude!

Jayden Smith, Sydney, Australia

2 of 5 | ★★☆☆☆ | 2024-01-10

The rental cost looked reasonable at first, but then I noticed extra fees for insurance and late returns were more than I expected. It felt like the final bill was a bit of a surprise. Aside from that, the car was nice and drove well. Wish they were more transparent about all costs upfront.

Isabella Martinez, Buenos Aires, Argentina

3 of 5 | ★★★☆☆ | 2023-12-05

I rented a sedan from Uniqfleet for a week in Mexico City. The car was spotless and performed excellently. The staff were friendly and helpful, answering all my queries promptly. It made my trip stress-free. Highly recommended for anyone looking for reliable car rental services.

Carlos Mendez, Mexico City, Mexico

1 of 5 | ★☆☆☆☆ | 2023-11-30

I rented a ride for a weekend getaway but halfway through, the car broke down. Took forever for roadside help to arrive, and I lost a lot of time. Not cool at all. I expected better maintenance from Uniqfleet. Won’t rent here again unless improvements are made.

Kwame Adu, Accra, Ghana

Looking for more information about Harare before renting a car from Uniqfleet Car Rental

Uniqfleet Car Rental ★★☆☆☆